Privacy Policy
A legal disclaimer - SWISH
Last updated: Thursday, March 12th, 2026
At Swish, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Swish collects, uses, stores, and protects your information when you visit our website or interact with our services.
By using the Swish website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website or services, we may collect certain types of personal information.
Personal Information
This may include:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• Customer support inquiries
This information is typically collected when you:
• Place an order
• Create an account
• Subscribe to newsletters or promotions
• Contact customer support
• Participate in promotions or surveys
Automatically Collected Information
When you visit the Swish website, certain information may be collected automatically through cookies and analytics tools.
This may include:
• IP address
• Device type
• Browser type
• Pages visited
• Time spent on the website
• Referral source
• Location data (approximate)
This information helps us improve the performance, security, and usability of our website.
How We Use Your Information
The information we collect is used to provide and improve our services.
We may use your information to:
• Process and deliver your orders
• Communicate with you regarding purchases or inquiries
• Provide customer support
• Improve our website and user experience
• Send promotional updates or newsletters
• Detect and prevent fraudulent activity
• Comply with legal obligations
We only collect information necessary to operate and improve the Swish experience.
Payment Information
All payments processed through the Swish website are handled through secure third-party payment providers.
Swish does not store full credit card or financial account information on our servers.
Payment providers may include:
• Mobile Money services
• Secure online payment gateways
• Banking or card processors
These providers operate under their own privacy and security policies.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies allow us to:
• Remember user preferences
• Improve website performance
• Analyze visitor behavior
• Personalize content and recommendations
You may disable cookies in your browser settings, although some website features may not function properly without them.
Sharing of Information
Swish respects your privacy and does not sell or rent your personal information to third parties.
We may share limited information only when necessary with trusted service providers that assist us in operating our business.
This may include:
• Delivery and courier partners
• Payment processing services
• Website hosting providers
• Analytics services
• Marketing platforms
These partners are required to maintain the confidentiality and security of your information.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
Security practices include:
• Secure website encryption (SSL)
• Secure payment processing
• Restricted access to personal data
• Regular system monitoring
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
Your Rights
You have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the details below.
Third-Party Links
The Swish website may occasionally contain links to third-party websites or services.
Swish is not responsible for the privacy practices or policies of these external websites. We encourage users to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
Swish reserves the right to update or modify this Privacy Policy at any time.
Updates will be posted on this page with the revised effective date.
Continued use of the website after changes are posted indicates acceptance of the updated policy.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Swish
Email
hq.swishfragrance@gmail.com
Phone / WhatsApp
+233 55 341 0106
Our Commitment
At Swish, trust is essential to the relationship we build with our customers. Protecting your privacy and personal information is part of the standard of care that defines our brand.
We are committed to ensuring that your experience with Swish remains secure, respectful, and transparent.